Rating 8 / 10
- Jurisdiction: Romania
- 3rd Party Audits: Yes
- Servers Network: Over 6,600 servers in 90 countries
- Streaming: Dedicated servers
- P2P & Torrenting: Dedicated servers
- Browser Extensions: Chrome, Firefox
- Best price: 18 months, $2.75 /mo
We live in a world where we’re always under the watchful eye of unknown third-parties and scammers. Everything we do on the internet is tracked, stored, and used for marketing purposes or even maliciously against us. There’s never been a more important time to protect yourself.
In this CyberGhost VPN review, we’re looking at all the details behind this VPN to help you decide if this is the right choice for you. Protecting your data and keeping yourself as private as possible on the internet is important. CyberGhost VPN might be able to help.
About CyberGhost VPN
CyberGhost found humble beginnings in Bucharest, Romania. The company watches over the privacy of more than 36 million people across the planet, and like all other VPN providers, they claim to do a pretty good job of it.
The company believes that privacy is a fundamental human right, and that right has been stripped from us on the internet. Your VPN needs to protect you. CyberGhost wants to prove to its customers that they care about privacy. They did so by being the first VPN company to publish a transparency report for their new encryption technology coming soon.
The team at CyberGhost consists of 70 industry professionals with backgrounds in IT and cybersecurity. They have offices in both Romania and Germany, and both teams believe in the civil rights of privacy and security at all costs.
Issues With Kape Technologies
Okay, so what is Kape Technologies, and why does it matter? CyberGhost seems like a secure VPN provider offering most of the features and benefits that many VPNs offer from the outside looking in. You would be right to believe that.
The biggest problem that a bunch of other VPN users and we have with CyberGhost is the history of their parent company, Kape Technologies.
The original founders of the VPN sold it in 2017 to a company called Crossrider. This company was responsible for designing and building some of the most notoriously dangerous ad-ware in modern history.
Crossrider experienced a lot of early success, gaining attention from many Fortune 100 companies.
Crossrider made most of its money doing something called “traffic manipulation.” They created software that allowed third-party developers to hack computer users’ browsers and essentially grab up as much private data as possible. All the while, the user is continuously redirected to advertisements.
CEO Robert Knapp said that “Crossrider does quite the opposite of what we do.” In 2018, they changed the name to Kape Technologies to try and escape the past.
So, why do we tell you all of this? Because we think it’s important to understand the past history of a VPN company before trusting your private and valuable data to them. We never know what’s going on behind the scenes.
We simply trust that these companies are protecting us, and those with a rough backstory might cause us to second guess our purchasing decisions.
CyberGhost VPN Jurisdiction
Continuing in our CyberGhost VPN review, we need to talk about jurisdiction and related privacy laws and why you need to understand this.
Jurisdiction refers to the “home base” of the VPN provider. This can be where the company started or where they operate most of their operations. This factor is important because every country has different laws regarding data protection and privacy. Certain companies make it easier to maintain privacy when browsing the web, while others do not.
CyberGhost is based in Bucharest, Romania, which operates under Romanian Data Laws. The country is part of the EU, which has aggressive data-retention laws and agreements that force VPNs in this jurisdiction to forfeit information they have about its users.
The good news is that Romania opted out of those agreements. A 2009 declaration in constitutional court ruled that keeping their customers’ digital records would violate Romanian citizens’ rights to privacy.
So, to wrap this up – Romania is a great country to base a VPN because it’s one of the most private areas in the EU. CyberGhost doesn’t collect personally identifiable information from their users.
It seems like CyberGhost is worth our trust and doing things to try and protect our privacy and keep our information safe.
Transparency is key when choosing a VPN, and we did discuss how they released a full report regarding their new encryption software. Well, upon further research, we found out that they send out quarterly transparency reports each year. This is a significant plus for CyberGhost.
So, we downloaded one of their reports, and here’s what we found:
In 2019, CyberGhost had 57,094 DMCA complaints. These complaints usually mean that someone using a CyberGhost IP shared something copyrighted. It’s bad press, and it puts a dark cloud over the VPN provider, but almost all of them experience these issues.
CyberGhost also received 30,912 complaints of malicious activity in 2019. This one could mean things such as botnets, scams, log-in attempts, or DDoS from CyberGhost IPs.
The company also experienced 60 police requests in 2019, which occurs when law enforcement asks the company for logs or information about an IP.
All this shows that VPN providers have to find how to eliminate wrongdoings with their tools while keeping user privacy protected. This is a challenging task, and on the side of protecting user privacy, CyberGhost follows its strict no-logs policy.
Next, in our CyberGhost review, we want to look at some of the specific features that draw people to this VPN. Some of these features are standard and expected, while others stick out a little more, let’s take a look.
CyberGhost offers something they call “NoSpy Servers.” They’ve designed their servers with the precise purpose of keeping your information out of the hands of mass surveillance and third-party infiltration.
Their servers use 256-bit AES encryption, which is industry standard, but Romania’s location also ensures extra privacy.
Additionally, Romania’s local laws ensure that the company does not gather your data or use any personal surveillance on you. You don’t have to worry about CyberGhost somewhat sharing your data because they cannot gather your data or watch over you.
A big loophole we see with a lot of VPN providers is they outsource some of their work, which opens the door for leaks. CyberGhost does not allow this. They manage all their own servers from end-to-end, which helps them maintain the highest security level no matter what.
The kill switch is an important feature we look for in our VPN reviews. A kill switch will automatically kick you off the browser in the event that you lose your internet connection. If you don’t have a kill switch and your internet drops, that will expose your current browser enabling prying eyes to see what you’re doing.
If you’re using Windows, you’ll have the option to turn this feature on or off, but the Mac version is enabled by default and called the “secure connect” feature. When looking for a secure VPN, you want always to make sure that it comes with a kill switch.
Automatic WiFi Protection
WiFi protection is another semi-standard feature that we expect to see in our VPNs. What this feature does is it automatically connects you to a secure and encrypted VPN as soon as you connect via unsecured WiFi.
For example, suppose you leave your home and go to a public library or coffee shop where you’re operating on their unsecured WiFi. In that case, CyberGhost will automatically connect you to a secure VPN server as soon as you connect to the WiFi network.
This feature doesn’t add privacy or enhance the service in any way, it’s more for convenience, and so you never have to think about connecting because it does it automatically.
Supported VPN Protocols
CyberGhost VPN uses IKEv2/IPSec and OpenVPN (TCP/UDP) protocols. OpenVPN is the industry-leading encryption protocol, and it provides a nice balance of privacy and performance. We recommend going with OpenVPN whenever possible.
There’s also a variety of additional security features such as leak protection, malware blocking, and HTTPS redirection.
These features come standard with your subscription, and you don’t have to pay anything extra. Our favorite feature is the HTTPS redirect because it helps ensure you only visit sites that are protected. There are many risks when viewing HTTP webpages.
Split tunneling is a great feature for users who understand VPN services and know what they’re doing. If you’re new to this or you’re experimenting, we would recommend leaving this alone because it can get you into trouble.
The feature allows you to choose which websites you’d like to run through the VPN tunnel and which you would exempt. For example, if you only wanted to encrypt business-related web pages to better secure client information, you could do that and keep your casual browsing open.
The only downside is that this feature is only available to Windows and Android users. MacOS folks will have to go all or nothing.
Simple Cookie Cleaner
The Cookie Cleaner is another unique feature we don’t see all the time. It’s an easy to operate browser extension that helps you control who gains access to your personal data and who can keep track of your browsing.
This extension also makes it easy to delete cookies, browsing history, cached images, and files.
While that’s not a big deal, cybercriminals will try to get into the cookies on certain websites and harvest that information. If your data is stored on there, you might be at risk.
The Simple Cookie Cleaner makes it easy for you to clear out all your data, burning up your digital footprint, and ensuring that no one can access your private information.
CyberGhost Simultaneous Connections
VPN providers try to make it possible for users to sign onto multiple devices at the same time while still using the VPN. This is made possible with CyberGhost, and you can use up to seven devices simultaneously. If you want to use more than that, you’ll have to sign out of one using the website and add another one on.
We’re pleased with that device limit because it’s more than we see from other VPNs. Most have a limit between three and five, and some only allow one.
Here is a comprehensive list of all the devices and apps you can connect to a CyberGhost VPN:
It’s a no-brainer that you can use CyberGhost VPN on the previous operating systems as well as directly from your router. Increase your privacy and do everything you can to embrace civil privacy laws.
Mobile data security is limited, so it’s crucial that you use a high-quality VPN service. Protect your data using the CyberGhost VPN app wherever you are.
- Google Chrome
For no additional cost, you can secure your browsers using CyberGhost VPN. Using the VPN extension, you gain access to features like the Simple Cookie Cleaner.
- Amazon Fire Stick
- Android TV
- Smart TV
- Apple TV
If unblocking geo-restricted content is your game, then use CyberGhost with your tv apps. The CyberGhost firestick feature is nice, and it allows you to unlock all the entertainment you want.
Gaming Consoles (requires manual settings)
- Xbox One & 360
- PlayStation 3 & 4
Enjoy all the gaming you desire, including regionally blocked games. CyberGhost has servers all over the world, so you’re sure to find one with fast enough speeds to play your games.
Servers and Locations
One of the things that stands out most about CyberGhost is the number of servers they offer across many different locations. They have more than 6,500 servers in 89 countries. There are 111 city-level locations inside the countries, which is one of the highest out there to date.
So, what does this mean for you as the consumer?
It means that you’ll have a lot of choices when choosing a server, but the more servers you find, the higher performance and speed you typically get. When you try to cram a bunch of users on 10-15 servers, the server speeds go down, and everything starts to lag and experience issues.
You won’t have to worry about that problem with CyberGhost because of the number of servers they have.
Also, when you have a lot of variety in terms of server location, it means that you’ll have a higher chance of bypassing geo-restrictions for streaming and torrenting as well.
You have the choice of choosing your own server or going with the nearest server location. CyberGhost connects you in a matter of seconds, and they even provide loading speed as you decide which server you want so you can get a glimpse of what the performance looks like.
Streaming and Torrenting
Using CyberGhost Netflix streaming servers is a great way to bypass geo-restrictions. You can gain access to things like Netflix, BBC, and Amazon Prime in places where you’re not allowed to view those platforms.
The reason CyberGhost is such a solid option for streaming is because it comes with a Smart DNS tool that changes the DNS Server routing your traffic. This feature adds an extra level of capabilities and makes it all possible.
In this CyberGhost VPN review, we also want to look at torrenting. With fast download speeds, no logging, and P2P optimizes servers; you can keep your IP address hidden and your file sharing private.
Torrenting is usually a gray area for a lot of VPN providers, and they usually choose not to talk about it, or they say they don’t recommend it. CyberGhost, on the other hand, has a whole webpage talking about it.
CyberGhost VPN Alternatives
If you’re still unsure about CyberGhost and you’d like to check out some other options, here are three of our other top VPNs.
SurfShark holds jurisdiction in the British Virgin Islands and has 1,700 servers across 60 countries. They allow torrenting and streaming and offer a Chrome and Firefox VPN extension.
Like CyberGhost, SurfShark has a strict no-logging policy, but they don’t have the great Romanian jurisdiction to offer that extra layer of protection. Here are some additional features of SurfShark:
- Kill Switch
- Private Leak Protection
- Camouflage Mode(prevents IPs from knowing that you’re using a VPN [GREAT FEATURE])
- AES-256-GCM Encryption
- Secure protocols
Best of all, there are no installation limits with SurfShark, so you can install and use the VPN on as many devices as you want.
Zenmate holds jurisdiction in Germany and operates 3,600 servers in 74 countries. The provider offers streaming and torrenting with browser extensions for Chrome, Firefox, and Microsoft Edge.
They have a free plan as well as a free trial, and the German jurisdiction offers another level of protection similar to that in Romania. Germany has always taken data privacy seriously, and they’ve been following measures since 1960 to protect consumer data.
The main downside is that their free plan is extremely limiting and only offers four server locations and a crawling two MB per second download speed.
Overall, ZenMate is a solid alternative to CyberGhost, and you could always start with the free trial or free plan to test it out before you buy-in.
Ivacy holds jurisdiction in Singapore with more than 2,000 servers. They allow streaming and torrenting and have browser extensions for Chrome, Firefox, and Microsoft Edge. Ivacy uses 256-bit encryption, which is standard, and they support a variety of devices, including iOS, Android, Windows, Linux, Smart TVs, and gaming systems.
The VPN provider also offers some of the standout features we found in CyberGhost. For example, they have split tunneling, secure WiFi, and a kill switch.
We found that Ivacy is a great choice for an affordable and secure VPN for those who are looking to browse, stream, and torrent.
CyberGhost VPN on Reddit
When all else fails, turn to Reddit and see what people have to say about the VPN you’re considering. Responses and thoughts seem to cover both sides with CyberGhost. Some people love it while others suggest staying away from it.
One user says, “I am using CyberGhost, best VPN ever,” but they don’t provide an explanation.
Another user says: “I haven’t had any other VPN; therefore, I can’t really compare, but by far, Nordvpn worked amazingly well for me. Got it only to stream Netflix and also torrenting other shows, but I stuck with it for security reasons, and now I’m surfing the web anonymously. So suggest checking it out, especially if you are new to all this VPN stuff as it has a great UI and is really easy to use.”
Free Trial and Pricing
Now we need to talk about the topic that’s probably on your mind, how much does all of this cost? Is it going to cost a month’s salary to secure your online privacy and the answer is no, it’s not.
That said, CyberGhost is a bit more expensive than some of the other VPNs out there, but you’re really getting a premium service. Here’s a quick breakdown of pricing:
One Month Plan
- $12.99 per month
Six Month Plan
- $7.99 per month billed every six months
18 Month Plan
- $2.75 per month billed every 18 months (then yearly after that)
All the features of CyberGhost come standard with these plans, and you have the choice to upgrade with a password manager and dedicated IP for $10 one time and $5 per month.
The standard features that come with all of these packages include:
- Over 6200 VPN servers worldwide
- AES 256-bit encryption
- DNS and IP leak protection
- Automatic kill switch
- OpenVPN, IKEv2, WireGuard protocols
- Strict No Logs Policy
- Unlimited bandwidth and traffic
- Highest possible VPN speeds
- Up to 7 devices protected simultaneously
- Apps for Windows, macOS, Android, iOS & more
- 24/7 live Customer Support service
- 45-day money-back guarantee
If you’re not thrilled and you want to try it out, unfortunately, you can only get a one-day CyberGhost free trial. We’re not impressed by this and think they should offer a longer trial like most of the other VPNs – but it’s not a deal-breaker by any means.
CyberGhost VPN Review: Summary
So, what do you think of CyberGhost VPN? We’re pretty impressed. They offer a lot of servers, top-notch security, ideal jurisdiction, and all the features we’re looking for in the best VPN.
By this point of the CyberGhost VPN review, you should have a firm understanding of what the VPN is, what it’s primary features are, and why someone would choose this one over another.
We recommend CyberGhost and think it’s one of the better VPNs out there right now.